Privacy Policy

When you visit our website or submit a form, we may collect the following types of information:

• Contact Information: First name, last name, phone number, and email address.
• Property Information: The address or description of the property you are inquiring about.
• Communication Preferences: Your stated consent or preferences regarding text messages and phone calls.
• Messages and Notes: Any additional information you voluntarily provide in a form or message field.
• Browsing Data: IP address, browser type, device type, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.
• Cookies and Tracking Technologies: See Section 8 (Cookies and Tracking) below.

We collect this information only for the purposes described in this policy. We do not collect information from individuals under the age of 18.

We use the information we collect to:

• Evaluate and respond to property inquiries and provide you with a cash offer for your property.
• Contact you via phone, text message, or email regarding your property inquiry or related real estate services.
• Send marketing communications, including promotions and updates related to our real estate acquisition services.
• Improve our website, services, and internal processes.
• Comply with legal obligations and enforce our terms.
• Maintain records of communications and transactions as required by law.

When you provide your phone number and consent to receive phone calls, JVC Equity Holdings or our representatives may call you regarding your property inquiry, including using automated or pre-recorded messages where permitted by law.

• Opt-Out: You may revoke your consent to receive phone calls at any time by informing us verbally during a call, or by emailing us at info@jvc-equity.com.
• Consent Not Required: Your consent to receive phone calls is not required as a condition of receiving a cash offer or any service from us.
• We comply with all applicable federal and state laws governing telephone solicitations, including the TCPA and the National Do Not Call Registry.

We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

• Affiliated Companies: We may share information with companies affiliated with or within our corporate group, including 597 Holdings, Make Cleveland Great LLC, and other affiliated entities, solely to facilitate real estate acquisition services on your behalf.
• Service Providers: We may share information with third-party vendors and service providers who assist us in operating our website, sending communications, and delivering our services (e.g., CRM platforms, email and SMS providers). These providers are contractually obligated to use your information only as directed by us and not for their own purposes.
• Legal Requirements: We may disclose information if required to do so by law, subpoena, court order, or in response to a valid government request, or to protect our rights, property, or the safety of our team or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We implement commercially reasonable technical and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), access controls, and secure data storage.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately at info@jvc-equity.com.

Depending on your state of residence, you may have the following rights regarding your personal information:

• Opt Out of Text Messages: Reply STOP to any text message from us at any time.
• Opt Out of Phone Calls: Contact us at info@jvc-equity.com to request removal from our call list.
• Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate.
• Data Deletion: You may request that we delete your personal information. We will honor deletion requests subject to any legal obligations to retain certain data.
• California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, request deletion, opt out of the sale of personal information (we do not sell personal information), and not be discriminated against for exercising your rights.

To exercise any of these rights, please contact us at info@jvc-equity.com. We will respond to verified requests within 30 days.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content.

• Essential Cookies: Required for the website to function properly (e.g., form sessions).
• Analytics Cookies: We use Google Analytics to collect aggregate data about website usage. This data is anonymized and used to improve our services.
• Marketing Cookies: We may use tracking pixels and cookies to measure the effectiveness of our marketing campaigns.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information on how to manage cookies, visit allaboutcookies.org.

Our website may contain links to third-party websites, services, or resources. These third-party sites have their own privacy policies, and we do not accept responsibility or liability for their content, privacy practices, or any information you share with them.

We encourage you to review the privacy policy of any third-party site you visit through links on our website.

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@jvc-equity.com and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: